Michael Torres
Senior Product Manager | B2B SaaS & Data Products
Professional Summary
Product Manager with 7 years of experience launching B2B SaaS products from zero to scale. Grew annual recurring revenue by $12M and improved activation by 35% through research-driven roadmap decisions.
Skills
Professional Experience
- Launched a self-serve onboarding flow that lifted activation from 22% to 57%.
- Grew ARR from $4M to $16M in 2 years through a data-driven roadmap.
- Ran 30+ customer interviews and 15 usability studies per quarter to prioritize features.
- Led a cross-functional team of 12 across engineering, design, and marketing.
- Shipped 20+ features that reduced churn from 4.5% to 2.8% monthly.
- Launched a customer portal that cut support tickets by 30%.
Projects
Personalized in-app onboarding engine using behavioral segmentation.
- +35% activation and +18% net revenue retention across the base.