Jake Thompson
Lead Software Engineer | Web & Cloud Applications
Professional Summary
Lead Software Engineer with 12 years of experience delivering web applications for enterprise clients. Managed teams of up to 8 engineers and shipped products serving 1M+ users, with a focus on quality, performance, and mentoring.
Education
Experience
- Lead a team of 8 engineers building a patient portal used by 1M+ users.
- Reduced page load time by 50% and cut infrastructure cost by 30%.
- Introduced agile delivery practices that improved release cadence from monthly to weekly.
- Architected a microservices platform serving 500k daily active users.
- Mentored 5 engineers and ran the company's internal tech talk series.
- Delivered 30+ client projects across healthcare, finance, and retail.
Projects
Multi-year redesign of a healthcare patient portal with 1M users.
- Improved satisfaction score from 68 to 89 and reduced support tickets by 40%.